Introduction
Corenth Technologies LLC (“Corenth Technologies,” “Corenth,” “we,” “us,” or “our”) provides artificial-intelligence-powered business software, automation tools, CRM functionality, workflow tools, chatbot capabilities, and related services on a subscription basis.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you access or use the Corenth Technologies website, platform, applications, and related services, collectively referred to as the “Service.”
This policy applies to website visitors, account holders, prospective customers, business customers, authorized users, and other individuals who interact directly with Corenth Technologies.
When a business customer uses the Service to process information relating to its own customers, prospects, employees, contacts, or other individuals, Corenth Technologies generally processes that information on behalf of the business customer and according to the customer’s use of the Service.
Business customers are responsible for ensuring that they have the appropriate legal authority, notices, permissions, and other lawful basis necessary to collect, use, upload, transmit, or otherwise process information through the Corenth Technologies Service.
Information We Collect
The information we collect depends on how you interact with Corenth Technologies and which Service features you use.
- Account and profile information — your name, email address, company or organization name, profile information, account role, subscription selection, authentication information, and other information associated with your Corenth account.
- Authentication information — information used to create and authenticate your account. Authentication services may be provided through Supabase and, when you choose Google sign-in, Google OAuth or related Google services.
- Billing and subscription information — your selected plan, billing status, subscription status, transaction information, invoices, payment status, and related billing records. Stripe processes payment-card information used for subscription payments. Corenth does not require customers to provide complete raw payment-card numbers directly to Corenth for storage on Corenth systems.
- Customer content — prompts, messages, files, CRM records, contact information, leads, workflow configurations, chatbot content, automation information, appointment information, and other data or material that you or your authorized users submit to the Service.
- AI interaction information — prompts, instructions, relevant customer content, AI responses, and other information necessary to provide AI-powered functionality requested through the Service.
- CRM and business relationship information — information associated with prospective customers, existing customers, inquiries, sales activity, customer relationships, communications, and related business records. Corenth may use HubSpot to help manage certain CRM and business relationship information.
- Scheduling information — information you provide when scheduling a discovery call, consultation, meeting, or other appointment. Scheduling may be facilitated through Calendly.
- Communications — information you provide when contacting Corenth, requesting support, submitting a business inquiry, responding to an email, reporting a security concern, or otherwise communicating with us.
- Usage and technical information — information such as IP address, browser type, device type, operating system, timestamps, referring pages, requested pages, session information, feature activity, error information, and diagnostic or security-related information.
We may also receive information from service providers and integrations that you choose to connect to Corenth, subject to the permissions and settings associated with those services.
How We Use Information
Corenth Technologies may use information for purposes including:
- Providing, operating, maintaining, and supporting the Service.
- Creating, authenticating, securing, and managing user accounts.
- Processing subscription activity, payments, invoices, renewals, cancellations, and related billing functions.
- Providing AI-powered functionality requested by users.
- Providing CRM, lead-management, chatbot, automation, workflow, appointment, analytics, and related platform functionality.
- Processing and completing actions that you configure or request through the Service.
- Responding to inquiries, customer-support requests, privacy requests, billing questions, and security reports.
- Sending transactional, account, authentication, billing, service, security, and other operational communications.
- Sending promotional or business-development communications where permitted by applicable law and subject to applicable opt-out rights.
- Monitoring performance, troubleshooting errors, maintaining reliability, and improving the Service.
- Detecting, investigating, preventing, and responding to suspected fraud, abuse, security threats, unauthorized access, or violations of our agreements and policies.
- Protecting Corenth Technologies, our customers, users, and others.
- Complying with applicable laws, legal processes, regulations, contractual requirements, and legitimate governmental requests.
AI Processing
Certain Corenth Technologies features use artificial intelligence to generate responses, analyze information, assist with workflows, automate business processes, or perform other actions requested by users.
When you use an AI-powered feature, information necessary to complete the requested action may be transmitted to OpenAI or another AI service provider used by Corenth Technologies for that feature.
- Information transmitted for AI processing may include prompts, instructions, conversation content, files, business records, or other information selected or submitted by the user.
- Corenth uses AI providers to process information for requested Service functionality and not for the purpose of selling customer business information.
- Corenth does not use customer business content to train a Corenth general-purpose foundation model.
- Corenth does not intentionally authorize third-party AI providers to train general-purpose models on customer business content on Corenth’s behalf unless a customer separately agrees to such use.
- AI outputs may be inaccurate, incomplete, or unsuitable for a particular purpose. Users are responsible for reviewing outputs before relying on them for material business, financial, legal, employment, medical, or other consequential decisions.
Customers should avoid submitting sensitive personal information, regulated information, confidential information, or other data to an AI feature unless the customer has determined that doing so is appropriate and authorized for the intended use.
How We Share Information
Corenth Technologies does not disclose information indiscriminately. Information may be disclosed when reasonably necessary to operate, secure, support, and provide the Service or as otherwise described below.
- Supabase — database, backend, authentication, and related application infrastructure.
- Stripe — payment processing, subscription management, billing, invoices, payment status, fraud prevention, and related financial services.
- Render — application hosting and related production infrastructure.
- Google — Google OAuth, Google sign-in, and related Google Cloud services used where applicable.
- Resend — transactional and service-related email delivery.
- OpenAI — artificial intelligence processing used to provide certain AI-powered Service features.
- Calendly — meeting, discovery-call, consultation, and appointment scheduling.
- HubSpot — customer relationship management, sales, inquiry, and business relationship administration.
- Other service providers — professional, security, infrastructure, communications, technical, support, legal, accounting, insurance, and other providers where reasonably necessary to operate Corenth Technologies.
- Legal requirements — when disclosure is required or permitted by applicable law, regulation, legal process, subpoena, court order, lawful governmental request, or where reasonably necessary to protect rights, safety, property, or security.
- Business transactions — in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, due diligence, or similar transaction involving some or all of Corenth Technologies.
- At your direction — when you direct or authorize Corenth to share information, connect an integration, invite another user, transmit data to another service, or otherwise disclose information.
Service providers may process information according to their agreements with Corenth Technologies, their own applicable privacy terms, and the nature of the service they provide.
Data Retention
Corenth Technologies retains information for as long as reasonably necessary to provide and secure the Service, maintain customer accounts, fulfill the purposes described in this Privacy Policy, and satisfy legitimate business, legal, tax, accounting, contractual, fraud-prevention, and regulatory requirements.
Retention periods may vary depending on the type of information, the nature of the customer relationship, how the information is used, contractual obligations, applicable law, security requirements, and the retention practices of service providers used by Corenth.
When an account is closed or information is no longer reasonably required, Corenth may delete, anonymize, aggregate, or otherwise remove information from active systems, subject to applicable legal and operational requirements.
Certain information may remain temporarily in backups, security logs, fraud-prevention systems, billing records, or other systems until the applicable retention or backup cycle expires. Information may also be retained for longer when required by law, necessary to resolve disputes, enforce agreements, establish or defend legal claims, or prevent fraud or abuse.
Your Rights and Choices
Depending on where you live and the laws that apply to your information, you may have certain privacy rights.
- Access — request information about personal information Corenth holds about you and, where applicable, request a copy.
- Correction — request correction of inaccurate or incomplete personal information.
- Deletion — request deletion of certain personal information, subject to legal, security, contractual, tax, accounting, fraud- prevention, and other permitted retention requirements.
- Portability or export — request a copy of certain information in a portable format where required by applicable law or otherwise reasonably available.
- Restriction or objection — request restriction of or object to certain processing where applicable law provides such a right.
- Consent withdrawal — where processing is based on consent, withdraw that consent for future processing, subject to applicable law.
- Marketing communications — opt out of nonessential promotional emails by using an unsubscribe mechanism provided in the communication or by contacting Corenth.
- Appeal — where applicable law provides an appeal right, request review of a decision Corenth makes concerning a privacy request.
We may need to verify your identity before completing certain requests. We may also request information reasonably necessary to locate the relevant account or records.
If Corenth processes information on behalf of one of our business customers and your request relates to information controlled by that customer, you may need to submit your request directly to that business. Where appropriate, Corenth may assist the business customer with responding to the request.
Privacy requests may be sent to cdean@corenthtech.com. Please provide enough information for Corenth to understand, verify, and respond to your request.
Data Security
Corenth Technologies uses administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, misuse, destruction, and loss.
Depending on the Service component involved, safeguards may include encrypted network communications, provider-supported encryption at rest, authentication controls, access controls, authorization rules, customer and organization data-isolation measures, secure credential and environment-variable handling, logging, monitoring, backups, and security processes provided by Corenth or its infrastructure providers.
Corenth also restricts access to information based on legitimate business and technical requirements and uses service providers that maintain their own security programs for the services they provide.
No method of transmission over the Internet, electronic processing, or electronic storage is completely secure. Accordingly, Corenth Technologies cannot guarantee absolute security.
Customers are also responsible for maintaining appropriate account security, using strong credentials, protecting access to their devices and accounts, managing authorized users, and promptly reporting suspected unauthorized access.
Review the Security pageChildren’s Privacy
The Corenth Technologies Service is designed for businesses and adult users and is not directed to children under 18 years of age.
Corenth Technologies does not knowingly seek to collect personal information directly from children through the Service.
If you believe that a child has provided personal information directly to Corenth Technologies in violation of this policy, contact us at cdean@corenthtech.com so that we can review the matter and take appropriate action.
International Data Transfers
Corenth Technologies LLC is based in the United States and uses service providers that may operate infrastructure or process information in the United States and other countries.
If you access or use the Service from outside the United States, information may be transferred to, stored in, or processed in jurisdictions whose privacy and data-protection laws differ from those in your home jurisdiction.
Where applicable law requires specific safeguards for international transfers, Corenth Technologies will use appropriate contractual, organizational, provider-supported, or other lawful mechanisms applicable to the relevant processing.
Security Incidents
If Corenth Technologies becomes aware of a security incident involving information under its control, Corenth will take reasonable steps appropriate to the circumstances to investigate the incident, contain or mitigate the issue, determine its scope, preserve relevant information, and take corrective action.
Corenth Technologies will provide notifications to affected customers, individuals, regulators, government agencies, or other parties when notification is required by applicable law or contract.
Corenth Technologies is a New York limited liability company and will address applicable New York data-security and breach-notification obligations, including requirements that apply under New York law.
Suspected vulnerabilities or security incidents involving Corenth Technologies may be reported to cdean@corenthtech.com.
Changes to This Policy
Corenth Technologies may update this Privacy Policy from time to time to reflect changes to the Service, providers, technology, business practices, legal requirements, or privacy practices.
When this Privacy Policy is formally revised, the revised version will be posted on this page with an updated revision date. The current review-in-progress notice does not itself represent a completed policy revision.
When required by applicable law or when Corenth determines that a change is material, we may also provide notice by email, through the Service, through an account notification, or by another reasonable method.
Your continued use of the Service after an updated Privacy Policy becomes effective is subject to the updated policy, except where applicable law requires a different form of consent.
Contact Us
Questions, concerns, privacy requests, or complaints regarding this Privacy Policy or Corenth Technologies’ handling of personal information may be sent to:
To help us respond to a privacy request, please include your name, email address, relationship to Corenth Technologies, the nature of the request, and any relevant account or organization information.
We may request additional information when reasonably necessary to verify your identity, confirm your authority to make the request, locate relevant records, or protect customer and account information.