Terms of Service

Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the website, platform, applications, and related services, collectively referred to as the “Service,” provided by Corenth Technologies LLC, a New York limited liability company (“Corenth Technologies,” “we,” “us,” or “our”).

By creating an account, purchasing a subscription, accessing the Service, or otherwise using the Service, you agree to be bound by these Terms and the policies incorporated into them.

If you do not agree to these Terms, you must not access or use the Service.

The Service

Corenth Technologies provides subscription-based, artificial-intelligence-powered software and related business automation services.

Features may include AI chatbots, CRM automation, lead management, appointment scheduling, workflow automation, marketing tools, analytics, integrations, customer communication tools, and other capabilities made available through the Service.

Available features, limits, integrations, support levels, and implementation requirements may vary according to subscription plan, account status, location, technical compatibility, and separate written agreements.

We may add, modify, restrict, suspend, or discontinue individual features or parts of the Service. Where reasonably practicable, we will provide advance notice of material changes that significantly affect paid customers.

Accounts

• You must provide accurate, complete, and current information when creating and maintaining an account.
• You must be at least 18 years old and legally capable of entering into a binding agreement.
• You are responsible for maintaining the confidentiality and security of your login credentials.
• You are responsible for activity conducted through your account, except to the extent caused directly by Corenth Technologies’ failure to meet an applicable legal or contractual obligation.
• You must promptly notify Corenth Technologies if you suspect unauthorized access, credential theft, account misuse, or another security problem.
• You may not share credentials in a way that bypasses applicable user, seat, role, or subscription restrictions.

Suspected unauthorized account use may be reported to cdean@corenthtech.com.

Subscriptions, Billing and Payment

• The Service may be offered through free, trial, monthly, annual, usage-based, implementation-based, or custom subscription arrangements.
• Applicable pricing, billing frequency, included features, limits, taxes, trial terms, and renewal information will be displayed during signup or stated in an applicable order form or separate agreement.
• Stripe processes subscription payments. By purchasing a paid subscription, you authorize Corenth Technologies and Stripe to charge the payment method associated with your account according to the selected billing schedule.
• Paid subscriptions may renew automatically unless canceled before the applicable renewal date.
• You are responsible for applicable taxes, duties, levies, and governmental charges, excluding taxes based on Corenth Technologies’ net income.
• We may change pricing or plan structure by providing reasonable advance notice before the change applies to a future billing period.

Acceptable Use

You may not use or attempt to use the Service to:

• Violate applicable law, regulation, court order, or the legal rights of another person or organization.
• Access an account, system, network, database, file, or information without authorization.
• Introduce malware, malicious code, ransomware, viruses, destructive content, or harmful instructions.
• Interfere with, overload, disrupt, bypass, or undermine the availability, integrity, performance, or security of the Service.
• Generate, distribute, or facilitate unlawful, fraudulent, infringing, defamatory, deceptive, abusive, or harmful material.
• Violate intellectual-property, privacy, publicity, confidentiality, contractual, or data-protection rights.
• Send unlawful spam, deceptive commercial messages, or communications without any required consent.
• Scrape, crawl, extract, or access the Service through automated means without written permission.
• Reverse-engineer, decompile, disassemble, or attempt to derive source code, models, confidential methods, or protected technology except where such restriction is prohibited by law.
• Resell, sublicense, lease, transfer, or commercially provide access to the Service without written authorization.
• Circumvent usage limits, account restrictions, access controls, subscription requirements, or security measures.

We may investigate suspected violations and may restrict, suspend, or terminate access when reasonably necessary to protect the Service, Corenth Technologies, customers, service providers, or other parties.

Customer Data

You retain your rights in the data, content, files, records, prompts, messages, contacts, leads, customer information, and other material that you or your authorized users submit to the Service (“Customer Data”).

You grant Corenth Technologies a limited, nonexclusive license to host, store, reproduce, transmit, process, format, display, secure, and otherwise use Customer Data only as reasonably necessary to provide, maintain, support, protect, and improve the Service for you.

You represent and warrant that:

• You have all rights, permissions, notices, consents, and lawful bases required to submit and process Customer Data.
• Your Customer Data and use of the Service do not violate applicable law or the rights of another party.
• You are responsible for instructions, configurations, integrations, and workflows created by you or your authorized users.
• You will not submit sensitive or regulated information unless the Service and applicable agreement expressly support that use.

AI Features

The Service may use artificial intelligence to generate responses, classifications, recommendations, summaries, content, workflows, analytics, or other output.

• AI-generated output is created algorithmically and may be inaccurate, incomplete, outdated, biased, inappropriate, or unsuitable for a specific purpose.
• You are responsible for reviewing and verifying AI output before publishing it, communicating it to another person, acting upon it, or using it in a business decision.
• You must maintain appropriate human review for decisions affecting legal rights, employment, credit, housing, healthcare, insurance, safety, finances, compliance, or other consequential matters.
• AI output must not be treated as legal, financial, medical, accounting, tax, compliance, or other licensed professional advice.
• Similar or identical output may be generated for different users, and AI output may not be unique.

Corenth Technologies does not use Customer Data to train third-party foundation models without customer consent. Any different data treatment for a particular feature should be disclosed before it applies.

Intellectual Property

The Service, including its software, interfaces, designs, source code, documentation, workflows, platform architecture, graphics, branding, logos, trademarks, and underlying technology, is owned by Corenth Technologies or its licensors and is protected by applicable intellectual-property laws.

Subject to your compliance with these Terms and payment of applicable fees, Corenth Technologies grants you a limited, revocable, nonexclusive, nontransferable, nonsublicensable right to access and use the Service for your authorized internal business purposes during the applicable subscription period.

These Terms do not grant you ownership of the Service or any right to use Corenth Technologies’ trademarks, branding, company name, logos, or marketing materials without written permission.

Feedback, ideas, or suggestions you voluntarily provide may be used by Corenth Technologies without restriction or payment, provided that doing so does not grant Corenth Technologies ownership of your Customer Data.

Third-Party Services

The Service may integrate with, rely upon, or provide links to third-party services, including payment processors, cloud providers, database providers, AI providers, authentication services, email services, scheduling platforms, analytics providers, and other vendors used by Corenth to operate the Service.

Third-party services are governed by their own terms, privacy policies, service levels, availability, security controls, and business practices.

Corenth Technologies is not responsible for the acts, omissions, outages, errors, changes, security incidents, data practices, or performance of independent third-party providers, except to the extent responsibility cannot lawfully be excluded.

You are responsible for reviewing and complying with terms applicable to third-party services you enable or use.

Disclaimers

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

Limitation of Liability

Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Corenth Technologies LLC and its members, managers, officers, employees, contractors, and affiliates from third-party claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising from:

• Your violation of these Terms.
• Your unlawful or unauthorized use of the Service.
• Your Customer Data.
• Your violation of another party’s rights, including intellectual-property, privacy, confidentiality, or contractual rights.
• Your failure to obtain legally required permissions, notices, or consents.

Termination

You may cancel a recurring subscription using the self-service account or Stripe billing controls made available through the Service. If a cancellation control is temporarily unavailable, you may submit a cancellation request through the contact method provided by Corenth Technologies.

Unless otherwise stated at purchase or required by law, cancellation generally prevents future renewal charges and does not automatically provide a refund for charges already processed.

We may restrict, suspend, or terminate access if you:

• Materially violate these Terms or another agreement.
• Fail to pay applicable fees.
• Create a security, legal, operational, or fraud risk.
• Use the Service in a way that may harm Corenth Technologies, customers, providers, or other parties.
• Require termination to comply with law, legal process, or a provider obligation.

Where reasonably practicable, we will provide notice and an opportunity to address the issue before termination.

Upon termination, your right to use the Service ends. Provisions concerning fees, Customer Data, intellectual property, disclaimers, limitations of liability, indemnification, governing law, and any provisions that by their nature should survive will remain effective.

Changes to the Service or These Terms

We may modify these Terms as the Service, pricing, features, providers, laws, security practices, and business operations change.

Updated Terms will be posted on this page with a revised effective date. When required or appropriate, material changes may also be communicated through email, an account notice, an in-product notice, or another reasonable method before they take effect.

Your continued use of the Service after updated Terms become effective constitutes acceptance of the revised Terms, except where applicable law requires another form of consent.

Governing Law and Dispute Resolution

These Terms are intended to be governed by the laws of the State of New York, without regard to conflict-of-law rules that would require the application of another jurisdiction’s laws.

Unless an applicable written agreement provides otherwise, disputes arising from these Terms or the Service may be brought in a state or federal court of competent jurisdiction located in New York, subject to any rights or venue requirements that cannot lawfully be waived.

Entire Agreement

These Terms, together with the Privacy Policy, Acceptable Use Policy, Cookie Policy, applicable order forms, statements of work, data-processing terms, and other agreements expressly incorporated by reference, constitute the agreement between you and Corenth Technologies concerning the Service.

If an applicable signed order form, statement of work, or separate written agreement conflicts with these Terms, the separate agreement will control to the extent of the conflict if it expressly states that it modifies or supersedes these Terms.

If any provision is determined to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.

Corenth Technologies’ failure to enforce a provision does not waive the right to enforce it later.

Contact Us

Questions regarding these Terms may be submitted to:

Include your name, company, account email, and enough information for Corenth Technologies to understand and respond to your question.